Time difference
I love this tool. It's simple and quick and does the job. One question I have, though: I noticed that if a password expires at 7:30am, the notification adds 8.5 hours. Example: Expiry is 5/15/2015...
View ArticlePassword Expiry Admin Mail Delivery Notification
Hi Team, We have just implemented your password expiry module and its excellent. However we only seem to ever get the admin mail delivery notification if we actually start the Client portal...
View Article[AS400] Restricting the input of some special charecters on password...
Hi, I would like to use the password synchronizer but, since the AS400 system runs on a diferent password policy than our AD (inputing some special charecters doesn't work), it would be a problem for...
View ArticleADSelfService Plus 5.3 Build 5300 Service Pack Install hangs at 98% Post...
ADSelfService Plus 5.3 Build 5300 Service Pack Install hangs at 98% Post invocation progress. Trying to update from 5.2.6 using ManageEngine_ADSelfService_Plus_5_2_0_SP-9_9_0.ppm on Windows Server 2008...
View ArticleInstalling Password Sync Agent as Service
We have installed the password sync agent on the PDC which is running windows server 2012. When I right-click the Password Sync Agent icon on the system tray, the options start service and stop...
View ArticleRe : ADSelfService Plus 5.3 Build 5300 Service Pack Install hangs at 98% Post...
Upgrading from 5206, I experienced exactly the same issue. After a while, I killed both wizards. When I attempted to run the update again, I got a message stating that "The file you have specified is...
View Article5.2 to 5.3 Service Pack Update Fails
Just working through my evaluation, I attempted to upgrade from 5.2 to 5.3. The service pack says it updated successfully: May 6, 2015 2:11:26 PM [com.adventnet.tools.update.installer.ApplyPatch]...
View ArticleRe : 5.2 to 5.3 Service Pack Update Fails
Hi, Please accept my apologies for the inconvenience this has caused. S end an email to our support team at support@adselfserviceplus.com along with your contact details, so that I can call and...
View ArticleRe : ADSelfService Plus 5.3 Build 5300 Service Pack Install hangs at 98% Post...
Hi, Please accept my apologies for the inconvenience this has caused. S end an email to our support team at support@adselfserviceplus.com along with your contact details, so that I can call and...
View ArticlePassword Sync Agent as a Service
I just installed the Password sync Agent for ADSelfService plus on our Primary Domain Controller, a server running Windows 2012. When I right-click the Password Sync Agent icon on the system tray, the...
View ArticleRe : ADSelfService Plus 5.3 Build 5300 Service Pack Install hangs at 98% Post...
Received link to new 5300 update but it still opens 2 x installation wizard windows, one goes to 100% OK but other window just hangs. After reboot of server it appears to have updated to build 5300 but...
View ArticleRe : ADSelfService Plus 5.3 Build 5300 Service Pack Install hangs at 98% Post...
The updated version of the SP installed without issue.
View ArticleRe : ADSelfService Plus 5.3 Build 5300 Service Pack Install hangs at 98% Post...
The updated release helped us as well.
View ArticleRe : Time difference
Hi, Please update the time zone in the application to resolve the issue: * Click "Admin" tab --> Customize --> Personalize. * Change the time zone from the "Select Time Zone" drop-down and click...
View ArticleRe : Restricted Users automatically populates
Hi, Please accept my apologies for the inconvenience this has caused. S end an email to our support team at support@adselfserviceplus.com along with your contact details, so that we can call and...
View ArticleRe : Email format in Password Expiry Notification
Hi, Please disable " Send Emails in HTML Format" in the application to resolve the issue. * Login as "admin" to ADSelfService Plus. * Navigate to "Admin" tab --> Product Settings --> Server...
View ArticleRe : Real-Time Password Synchronizer
Hi, The requested feature is currently not supported by our application. However, it will be included in our future release and I will keep you posted. Regards ADSelfService Plus Team Toll Free:...
View ArticleRe : Installing Password Sync Agent as Service
Hi, The requested feature is currently not supported by our application. However, it will be included in our future release and I will keep you posted. Regards ADSelfService Plus Team Toll Free:...
View ArticleRe : Password Sync Agent as a Service
Hi, The requested feature is currently not supported by our application. However, it will be included in our future release and I will keep you posted. Regards ADSelfService Plus Team Toll Free:...
View ArticleRe : Protection against the POODLE SSLv3 Vulnerability
Running on SD version 9018, do you know what version of Tomcat it would be running? If it's 7 I believe we can at least increase the TLS version to 1.2 by putting in the following string in...
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