Re : ADSelfService_Enroll.hta file
Hi Alan, I understood that providing a solution to the reported issue is important. However, we are not able to provide a solution which is specific to customer environment, where it needs...
View ArticleRe : Operator technicians and restricted users
Hi Alan, Delegating granular permission for Operator Technicians is under development, will be implemented with ADSelfService Plus before the end of this quarter. Regards, ADSelfService Plus Team...
View ArticleRe : Restricted Users table
Hi Alan, The requested feature to automatically allow access for restricted users when their account reenabled in AD not supported by ADSelfService Plus at present. It will be added to our feature...
View ArticleRe : Operator technicians and restricted users
Hi Team We just bought Build 5307 and still this issue has not been addressed. Can you advise if there is another way to fix this issue? at the moment we don't want every IT member to have Admin...
View ArticleRe : Response Quesions
Hi Abdul, * Open the "ADSelfService_Enroll.hta" file with Word Pad * Delete the following lines from the file and save it. ret =...
View ArticleMigrate from 32bit to 64bit version
Hi I have a 32 bit version of the product installed on a 64 bit server what is the best method for migrating to the 64bit application? thanks
View Article[Question] Possible to upgrade 32-bit installation of ADSSP to 64-bit?
Hello, I see that the new version of ADSSP has some 64-bit performance improvements. Is it possible to upgrade and/or migrate to the 64-bit version of this? We have been seeing some performance issues...
View ArticleMultiple connections to a server or shared resource by the same user, using...
Hi GuysHaving an issue with deploying the GINA client to a particular machine. I get the bellow error if anyone has seen this could assist that would be fantastic. We have tried restarting the machine...
View ArticleIssue with enrollment some users
I enroll users by external data source but there are some users that when they try change their passwords they get a message indicating that they aren't enrollment. ¿Are there any solution? I obtain...
View Articleselected container (domain/ou) is empty, no users found
hi there, I have build number 5.3.5310 running of AD Selfservice. I have created an account to start the service and this account has rights in all my OU's to read AD information. Some of the OU's with...
View ArticleRe : starting with ADSelfServicePlus
Hi Mieke, Please add the privileged domain account credentials under the 'Domain Settings' as follows, * Login as 'admin' to ADSelfService Plus. * Click on 'Domain Settings' link on the right-hand...
View ArticleRe : Operator technicians and restricted users
Hi Abdul, As I have stated earlier, delegating granular permissions for Operator Technicians is under development, will be implemented with ADSelfService Plus before the end of this quarter and I am...
View ArticleRe : Multi domain managmenet for MSP´s
Hi Thorir, Hope our support team have provided below-mentioned solution for the specific URL for each domain with pre-populate domain name as follows, http://localhost:8888/showLogin.cc...
View ArticleRe : Multiple connections to a server or shared resource by the same user,...
Hi, Please execute the following command on the ADSelfService Plus server with the particular machine name/IP address to delete all existing connections as follows, net use \\172.21.165.181 /delete Now...
View ArticleRe : Multi domain managmenet for MSP´s
Hi Vaideeswaran, Yes, we did receive the suggestion from you support team and this seems to be working fine. Do you know if this could be framed into unique landing page for each customer? Regards,...
View ArticleRe : selected container (domain/ou) is empty, no users found
Hi, This is because the OUs you have selected to send enrollment notification are not selected in the Policy Configuration. So please select the OUs in the policy configuration then try send the...
View ArticleRe : Issue with enrollment some users
Hi Gerardo, Please ensure that those users who couldn't enroll belong to either an OU/Group under the policy configuration. 'Configuration' tab --> Self-Service --> Policy Configuration -->...
View ArticleRe : Issue with enrollment some users
I've reviewed it and this users belong to OU/Group under the policy configuration. There are other users in those OUs that woks fine. Thanks and regards, Gerardo
View ArticleRe : Migrate from 32bit to 64bit version
Hi Kevin, Please download the document to migrate ADSelfService Plus from 32-bit to 64-bit build,...
View ArticleRe : [Question] Possible to upgrade 32-bit installation of ADSSP to 64-bit?
Hi James, Please download the document to migrate ADSelfService Plus from 32-bit to 64-bit build,...
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