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ADSelfService Plus Build 5011 released !!!

August 26, 2013, 10:31 pm
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Hello Everybody!

It is with great pleasure that we announce the latest release of ADSelfService Plus 5.0 Build 5011. The release brings with it some major enhancements and bug fixes.

Enhancements

·         Facility to schedule and export audit reports filtered by Domain or OUs.

·         Sending SMS via Clickatell to mobile numbers with special characters has been improved.

Fixed

·         Issue in enrollment while selecting Security Questions and when self-update is disabled.

·         %dateTime% macro will display only the actual value (without the format) in password expiry notification emails.

IMPORTANT NOTE:

Existing Customers can upgrade to the latest build by downloading the ADSelfService Plus Service Pack 5.0 SP 1.1 from the link below:

http://www.manageengine.com/products/self-service-password/service-pack.html

New customers should download the complete new build.

http://www.manageengine.com/products/self-service-password/download.html

We have tried our best to incorporate your suggestions into the product and hope it is up to your liking. We eagerly look forward to your comments and feedback.

Regards

ADSelfService Plus Team
Toll Free: +1-888-720-9500
Direct: +1-408-916-9890
Email: support@adselfserviceplus.com
Self Service Password Management Solution

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Re : Cant reset the password the + is missing at "my mobile number"

August 27, 2013, 10:32 am
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Re : Please add auto enroll automation

August 28, 2013, 5:37 am
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GINA and GPO

August 28, 2013, 8:01 am
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Hi
 
Is it possible to push out GINA via a group policy?
 
Whilst I appreciate that you can install it via the Admin page it will only push the install out if the machine is actually switched on. I can not go aorund 2000 PCs and switch them all on to install?
 
Is there any way around this?
 
Thank you very much!
 
 
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Re : User gets "Sorry ! You are not authorized to view the contents of this file" when trying to enroll.

August 28, 2013, 10:33 am
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Could you please enumerate what rights the account needs?  I really don't believe that this piece of software needs Domain Admin rights, as all it is doing is updating AD fields and doing account maintenance--typicaly tasks that a 'helpdesk' level technician should have the rights to do.
 
My apologies if this is detailed somewhere in an install document, but I was not able to find it.
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Re : GINA and GPO

August 28, 2013, 1:22 pm
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Hi,

Please follow the steps from the link provided below to deploy it using GPO:


Use the below provided argument for deploying the client software.

* Windows 2003 server:

""\\sharefoldername\adselfserviceplusclientsoftware.msi" "server-name" "port-number" "frame-text" "button text" ""

* Windows 2008 server:

"\\sharefoldername\adselfserviceplusclientsoftware.msi" "server-name" "port-number" "frame-text" "button text" 

Note: Difference is double quotes.

Regards

ADSelfService Plus Team
Direct Tel : +1-408-916-9890
Self Service Password Management Solution
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Re : Please add auto enroll automation

August 28, 2013, 1:30 pm
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Hi,

The requested feature is already there in our road map. Further, it got delayed as our engineering team was working in other modules and we had received a few request on it from our clients. I will further raise the request to them and I will post you once the feature is implemented in our application.

Regards,

ADSelfService Plus Team
Direct Tel : +1-408-916-9890
Self Service Password Management Solution
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Re : User gets "Sorry ! You are not authorized to view the contents of this file" when trying to enroll.

August 28, 2013, 3:31 pm
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Hi,

The application needs an account with the below provided permission to perform the requested task. So, create a account with read, write, reset password permission to allow reset password, unlock account and self update task.

Tasks Permissions
Reset PasswordRead, Reset Password
Unlock AccountRead, Write
Self UpdateRead and Write (for corresponding attributes)
GINA/CP deploymentDomain admin

Regards,

ADSelfService Plus Team
Direct Tel : +1-408-916-9890
Self Service Password Management Solution
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Expired session redirect

August 29, 2013, 10:56 am
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ADSelfService Plus Build 5020 released !!!

August 30, 2013, 8:43 am
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Hello Everybody!

It is with great pleasure that we announce the latest release of ADSelfService Plus 5.0 Build 5020. The release brings mobile support to ADSelfService Plus to aid you in your ‘BYOD’ strategy and for a much easier self-service password management.

Features

Mobile Password Management: ADSelfService Plus solves password related issues of BYOD-enabled organizations. It now offers mobile support, enabling users to reset their forgotten Windows Active Directory passwords and unlock locked-out Windows accounts right from any mobile device, running on any platform including Android, iOS and Windows Mobile.

Users have access to the following self-service functionalities from their mobile devices:

·         Self-Service Reset Password

·         Self-Service Account Unlock

·         Self-Service Password Change

What’s more? The new password will get automatically synchronized with a wide range of cloud and on-premise applications including Google Apps, Office 365, IBM AS400 and Oracle DB that are configured for password synchronization, giving you a comprehensive password management tool right on your mobile device.

IMPORTANT NOTE:

Existing Customers can upgrade to the latest build by downloading the ADSelfService Plus Service Pack 5.0 SP 2.0 from the link below:

http://www.manageengine.com/products/self-service-password/service-pack.html

New customers should download the complete new build.

http://www.manageengine.com/products/self-service-password/download.html

We have tried our best to incorporate your suggestions into the product and hope it is up to your liking. We eagerly look forward to your comments and feedback.

Regards

ADSelfService Plus Team
Toll Free: +1-888-720-9500
Direct: +1-408-916-9890
Email: support@adselfserviceplus.com
Self Service Password Management Solution

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Re : GINA and GPO

August 29, 2013, 3:28 am
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Hi Thanks for that.

I was wondering if there's a way to apply to computers in a specific OU?

The documentation suggests that i can do it for all computers individually

is there a way to apply it to computers in certain a OUs?

Could you give me the correct steps to achieve this?

Thank you


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Re : Please add auto enroll automation

August 29, 2013, 6:07 am
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I originally requested this in 2010.
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Re : User gets "Sorry ! You are not authorized to view the contents of this file" when trying to enroll.

August 29, 2013, 7:11 am
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Thanks.  I believe I have all of these rights configured.  Password functions seem to work without issue, but the Self Update feature is throwing errors at me:
 
adssp.error.native.object.authentication_problem
 
Could you please let me know which log file I can look in to see what the actual error is?  I've given the account rights to write all user properties, so I'm not sure what else there is to grant the user.
 
 
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Recommended Practice for Self-Service Reset?

August 29, 2013, 10:14 am
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Hi. I'm reviewing our implementation of ADSelfService Plus.

 

Please can you confirm whether the set of questions provided with the product are intended for real-life use or only e.g. as sample questions for evaluation purposes? One or two of them seem weak.
 

Also, is there a recommended or best pratice minimum number of questions that should be answered in order to reset a password? We are using questions-only for reset and not e.g. SMS.

 

Thanks
OS.
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Re : Restrict ADSeflService access by AD group membership?

August 29, 2013, 10:47 am
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I second this motion, limiting access via OUs is very combersome and leads to poor Active directory structures. Please add support for access management by group membership.

John
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Users can edit disabled fields in their profiles

August 29, 2013, 2:06 pm
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We are using ADselfService Plus, and have discovered that users can edit disabled fields such as 'job title', which should not be editable by the user. We have found this problem in version 4.5, build number : 4544.

Steps to reproduce:
1. Login to ADselfService Plus profile edit profile page.
2. Right click on a disabled field and click "Inspect element".
3. A panel will open at the bottom; right click on the highlighted line of text, and click "Edit as HTML".
4. Remove the segment "disabled='disabled' ".
5. Click back in the text box and you can now edit it.
6. Press the "Update" button when finished.

The values are then saved in the system. 

Is there a fix for this issue? Any information would be appreciated.
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Re : User gets "Sorry ! You are not authorized to view the contents of this file" when trying to enroll.

August 30, 2013, 8:13 am
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I've given the account rights (full write permissions for attributes on the user objects) but am still receiving errors in Self Update.  The error states:
 
adssp.error.native.object.authentication_problem
 
Could you please let me know where the actual error would be logged?  If I use a domain admin account it works to do Self Update, but not with a more limited account.
 
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Re : Please add auto enroll automation

August 30, 2013, 11:50 pm
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Hi,

Please accept my apologies for the delay. However, I will ensure that the feature will be added in our future release and I will post you. 

Regards,

ADSelfService Plus Team
Direct Tel : +1-408-916-9890
Self Service Password Management Solution
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Re : Recommended Practice for Self-Service Reset?

August 30, 2013, 11:56 pm
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Re : Restrict ADSeflService access by AD group membership?

August 30, 2013, 11:57 pm
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Hi,


The requested feature will be added in our future release and I will post you once done.


Regards,  


ADSelfService Plus Team. 

Direct Tel : +1-408-916-9890.

E-mail :    support@adselfserviceplus.com    

Self Service Password Management Solution 

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