Re : How to change answers to security questions?
Hello Brian,Thank you for your responce, the problem is that the user isn't able to log in as he has forgotten the answer to the question he had set during enrollment. So he is unable to unlock the...
View ArticleADSelfService Plus 5.3 Build 5320
Hello, Everyone!We are glad to announce the latest release of ADSelfService Plus – build 5320. This release introduces an easy and hassle-free way to configure Mobile Push Management (MPM)....
View ArticleRe : How to change answers to security questions?
They would log in with their user name and password. Not their security questions.
View ArticleRe : How to change answers to security questions?
Hi Martin,The only option is to manually unlock the account in ADUC and let the user login to the portal to update the security questions and answers.Regards,ADSelfService Plus TeamDirect Tel :...
View ArticleRe : Installation problem
Hi Matti,'Show Full Version' link will be automatically enabled after 30-days of the installation. So, please download and extract the 'Free.xml' file from this link and apply it. Refresh the page...
View ArticleRe : Server Security when exposing the site to the Internet
This article just tells how to do it, it doesn't say anything about how to do it securely. AD Self service connects back into Active Directory and for some things requires a service account with domain...
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Unable to Add Data Source - Build Number 5320
Unable to Add New Data Source after upgrading to version 5320. We were able to access prior to the upgrade.We have restarted services and server.
View ArticleIngresar con mi usuario administrador del Dominio a la consola administrativa
Buenas tardesComo se puede configurar para que mi usuario del dominio pueda ingresar a la consola administrativa de ADSelfServicePlus
View ArticleRe : Server Security when exposing the site to the Internet
Hi Joel,The requested feature to separate the web front end from the application layer is in our road-map, will keep you posted once it is implemented. As a workaround, you could deploy a reverse proxy...
View ArticleRe : Ingresar con mi usuario administrador del Dominio a la consola...
Hi Nicola,* Login as 'admin' to ADSelfService Plus.* Navigate to 'Configuration' tab --> Administrative Tools --> Technicians --> Add New Technician.Regards,ADSelfService Plus TeamToll Free:...
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Did you know: You can enforce granular password policies for different users...
When sensitive information needs to be protected, user's compliance to stringent password policies becomes a necessity. The default domain password policy provides neither the flexibility to apply...
View ArticleADselfservice Plus not show correct value of Password Expiry Date when fine...
ADselfservice Plus not show correct value of Password Expiry Date when fine grained password set on DC.Build Number : 5320Not correct > Password Expiry Date show as never expireCorrect > Password...
View ArticleTwo-Factor Authentication - Verification No User Email
In our environment two factor authentication is a must. The issue that we are facing is that we some users that do not have company email, therefor there is no email in mail attribute. With two-factor...
View ArticleRe : Unable to Add Data Source - Build Number 5320
Hi Chris,You could clear the browser cache and try again as the upgrade has changes related to the cookies. If the issue still persists, please contact our support team(support@adselfserviceplus.com)...
View ArticleRe : ADselfservice Plus not show correct value of Password Expiry Date when...
Hi Apiwat,This could be the issue with the account, which is configured under "Domain Settings" does not have the privilege to read fine-grained password policy (PSO container) and read access to the...
View ArticleService Interruption - Limited Support
Due to torrential rains and cyclone, our support would be limited and we would reach out to you once things get back to normalcy. We regret for the inconvenience caused.
View ArticleNo reports available at the moment for the configured scheduler.
My daily report on soon to expire passwords was working just fine until 2 days ago. Now the report simply says "No reports available at the moment for the configured scheduler.".However, when I...
View ArticleCustomLogin.html
We are working on customizing our Self Service portal and my web designer was curious as to why changes made to CustomLogin.html never get loaded.Appears that domainlogin.html and CustomLogin.html are...
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Re : ADselfservice Plus not show correct value of Password Expiry Date when...
Hi' Vaideeswaranaccount that configured under "Domain settings" is member of domain admin group. This is fine-grained password in domain.ON employee search in ADselfservice show Password Expire Date =...
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