Re : Disenroll multiple users from ADSelfService Plus
Hi,* Please login as 'admin' to ADSelfService Plus.* Navigate to 'Configuration' tab --> Administrative Tools --> Technicians --> 'Advanced' button* Select the Role as 'Super Admin' -->...
View ArticleRe : What roles are required for an O365 Syncing account?
Hi James,Please verify whether Office 365 configuration in ADSelfService Plus has the Admin username (Global Administrator) and password which is entered for "On Premise domain" rather than the "Tenant...
View ArticleRe : How to initiate password sync?
Hi Vesa,I am afraid to say that the passwords are started to sync only after a password change or password reset through ADSelfService Plus portal.Regards,ADSelfService Plus TeamToll Free:...
View ArticleRe : Ability for users to upload photo
Hi Jason,Please follow the steps to allow users to update photos,* Login as 'admin' to ADSelfService Plus.* Navigate to 'Configuration' tab --> Self-Service --> Directory Self Service --> Self...
View ArticleRe : Not sending a notification every day
Hi Adam,I would request you to contact our support team (support@adselfserviceplus.com) for further analysis with the logs and configurations.Regards,ADSelfService Plus TeamToll Free:...
View ArticleRe : How to initiate password sync?
Hello,I was afraid of that. This is definitely a feature request, to be able to initiate password sync at any time.Thanks, Vesa
View ArticleRe : Ability for users to upload photo
I do see where to enable the users to upload the photo but where do they actually do it? When a regular user logs into the portal I don't see anywhere that allows them to upload a picture. Do I need...
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Did you know- How to automatically enroll users for self-password reset? Part II
Last week we learned "How to automatically enroll new users for self-password reset by importing enrollment data from a CSV file"Wondering how else could you enroll users for self-password reset...
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Re : What roles are required for an O365 Syncing account?
Hi,Turns out that the problem with Azure/365 accounts not syncing was not to do with the roles selected for the admin account on O365, but rather with PowerShell not working on our on premise Server...
View ArticleRe : ADSelfService - Subset of users receiving "Permission Denied. Kindly...
Hi Martin,Please follow the steps to install ADSelfService Plus as service and start it, 1. Stop ADSelfService Plus Console (Click on "Start" --> All Programs --> ADSelfService Plus --> Stop...
View ArticleRe : Another SMS question
Hi Will,I am afraid to say that we never have a customer with Amazon SNS, but we would definitely give it a try to get it working. I would request you to contact our support team...
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Installation problem
Hi,I have free password notifier already in use and installed on my server. Its latest version 5319. Now I'm trying to install password self service. I downloaded the ADSelfService Plus 5.3 Setup and...
View ArticleRe : ADSelfService Plus ends and we need to start it manually
Hello Vaideesw!It worked perfect!Thanks a lot!Best,Ellery
View ArticleServer Security when exposing the site to the Internet
I need to make our ADSelfService site available to users via the Internet.Is there a white paper or guidelines available to properly do this?Currently I'm running ADmanage, Aduit, and SelfService on...
View ArticleRe : How to change answers to security questions?
Hi team,what happens if the user forgets the answer he set during the enrollment? Please help.Thank you
View ArticleRe : How to change answers to security questions?
They can log back in where they initially enrolled, and re-do their enrollment.
View ArticleRe : Server Security when exposing the site to the Internet
Hi Michael,Please check the below KB link,https://www.manageengine.com/products/self-service-password/kb/deploy-adself-service-over-internet.htmlRegards,ADSelfService Plus TeamToll Free:...
View ArticleRe : Installation problem
Hi Matti,Please login to the existing password expiry notifier tool and click on 'Show Full Version' link on the right-top to unlock other features of ADSelfService Plus. So, you no need to install...
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