Re : SSL error: Failed to establish chain from reply
got it! I have to say the documentation of this product (both on the web and the application itself) is terrible. Please correct/update this. This is what I did to make it work: follow step 1-4 of the...
View ArticleRe : Android App not displaying the new password fields
A user has downloaded it and it works. Thanks
View ArticleRe : SSL error: Failed to establish chain from reply
Hi, Please accept my apologies for the inconvenience this has caused and we will update the document soon. The SSL certification tool uses MD5 algorithms and the command line uses SHA-2. Regards...
View ArticleRe : Enrollment Behavior
Hi, Please run the application as service and configure admin credential to resolve the issue. * Stop ADSelfService Plus (Start --> All Programs --> ADSelfService Plus --> Stop...
View ArticleADSelfService My Info quick successive update gets the hump
Fast successive updates to My Info in the Self Service Portal causes problems. Firstly, a blank white screen. Then trying to load the base URL again, you get the following warning: "Update your profile...
View ArticleRe : Disabled AD Accounts being imported
Hi, Please follow the steps to resolve the issue: * Click "Admin" tab --> License Management --> Restricts Users. * Click "Manually" button, select "Account Disabled" users from the drop-down...
View ArticleRe : Alerting on repeated failed verification or login attempts
Hi Barney, The requested feature is not supported in our application, however it is supported in our another product "ADAudit Plus". Regards ADSelfService Plus Team Toll Free: +1-888-720-9500...
View ArticleRe : Macros to pull any LDAP field?
Hi Barney, The requested feature is not supported in our application and I will keep you posted once the feature is implemented in our application. Regards ADSelfService Plus Team Toll Free:...
View ArticleRe : ADSelfService My Info quick successive update gets the hump
Hi, Please accept my apologies for the inconvenience this has caused. Send an email to our support team at support@adselfserviceplus.com along with your contact details, so that we can call and help...
View ArticleRe : SSL error: Failed to establish chain from reply
so basically ... the tool will utilize sha1 then? Sorry, a bit confused with this. Wouldn't it better if we start using sha2 as default?
View ArticleRe : SSL error: Failed to establish chain from reply
Hi, Yes, the tool uses SHA-1. We are working on the requested feature to support SHA-s as default and it will be included in our future release and we will keep you posted. Regards ADSelfService Plus...
View ArticleRe : Error code: ERR_SSL_PROTOCOL_ERROR
This is seriously impacting our users ability to use this product and now it goes from "in a few days" almost a month ago to now being until the end of march. This is completely unacceptable! You need...
View ArticleBrowser on Windows phone unreliable
Hi Has anyone had issues accessing ADSelf Service using IE on a Windows phone? The experience of our users has been intermittent. Sometimes it is fine, sometimes they get "page cannot be displayed"....
View ArticleUser has forgotten answers to security questions
I have students that have already forgotten the answers to their security questions. How do I, as the admin, reset their accounts so they have to re-register or can log in and change/modify their...
View ArticleRe : Browser on Windows phone unreliable
Hi, The application is not fully compatible with IE browser on mobile devices. I cannot commit time frame for it, however, the requested support of mobile apps for Windows mobile feature will be...
View ArticleRe : User has forgotten answers to security questions
Hi, Please follow the steps provided below to dis-enroll a users from the application and they have to re-enroll to avail the reset password/unlock account features: * Click Reports --> Enrollment...
View ArticleRe : Error code: ERR_SSL_PROTOCOL_ERROR
Hi, Please accept my apologies for the inconvenience this has caused. Please follow the steps below to set ADSelfService Plus to use only TLSv1 and not SSLv3, which is affected by POODLE...
View ArticleMail Delivery Status Invalid Email-ID
Hi, Mail Settings in Admin->Product Settings->Server Settings->Mail Settings are configured correctly. When using the Send Test Mail I can receive the test message. As an admin I can also...
View ArticleCan't access the web portal
Hello,I've an issue with accessing the web portal from a PC in the same domain which keeps giving that the page can't displayed. while the admin login form the same server that installed on is working....
View Article