Upgrading to build 5301 from build 5106
Greetings, We are planning to upgrade our ADSelfService to the latest released build. Our environment has several computers with the GINA agent installed with our current build (5106). Is there any...
View ArticleRe : Proper way to upgrade ADSelftService
Hi, Please upgrade to the latest version using below: https://www.manageengine.com/products/self-service-password/service-pack.html Yes, you may loose the configuration as you un-installed it, instead...
View ArticleRe : Upgrading to build 5301 from build 5106
Hi, Please upgrade to the latest version using below and there is no issues on it: https://www.manageengine.com/products/self-service-password/service-pack.html 5100 through 5116 Upgrade to 5.2...
View ArticleRe : Proper way to upgrade ADSelftService
Actually I was able to install new copy and restore data no problem. Thanks!
View ArticleRe : Additional Features in AD Self Service
Hi, 1. Yes, we support two factor authentication for enrollment process.2. The application is not compatible with third party application.3. Please follow the steps provided below to customize message...
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Re : Adding a feature to the mobile device App?
Hi, The requested feature is not supported on the mobile applications. However, you can make use of the mobile web browsers to access the employee search and organization chart (which will open in the...
View ArticleRe : Additional Features in AD Self Service
Thank you for the quick response. How do I set the two factor authentication for the enrollment process? The goal here is to identify the user before having them enroll for the first time? One...
View ArticleRe : Adding a feature to the mobile device App?
Thank you for your reply and I agree that this is an option for them to use. I just thought it would be a good feature to have that once someone logs into the app you would see the Org Chart and an...
View ArticleRe : Additional Features in AD Self Service
Hi, You can enroll users with multiple options (security questions and verification code). Below is our work-flow for multi-factor authentication in identifying the users when resetting the...
View ArticleRe : Adding a feature to the mobile device App?
Hi, The requested feature is not supported on the mobile applications. However, I will update you once the feature is implemented in the application. Regards ADSelfService Plus Team Toll Free:...
View ArticleAdditional Features in AD Self Service
Good morning, I wanted to inquire and see if someone can answer the following questions: 1. Does AD SelfService Plus offer two factor authentication for the enrollment process? 2. Can...
View ArticleAdding a feature to the mobile device App?
I have a significant amount of staff who are looking for a mobile tool to see the organization chart and search employee's while out of the office visiting clients or on the road. Is it possible to...
View ArticleRe : ADSelfService Plus 5.3 Build 5300 Service Pack Install hangs at 98% Post...
Hi, Please accept my apologies for the inconvenience this has caused. S end an email to our support team at support@adselfserviceplus.com along with your contact details, so that I can call and...
View ArticleUpgrading to build 5301 from build 5106
Greetings, We are planning to upgrade our ADSelfService to the latest released build. Our environment has several computers with the GINA agent installed with our current build (5106). Is there any...
View ArticleRe : Proper way to upgrade ADSelftService
Hi, Please upgrade to the latest version using below: https://www.manageengine.com/products/self-service-password/service-pack.html Yes, you may loose the configuration as you un-installed it, instead...
View ArticleRe : Upgrading to build 5301 from build 5106
Hi, Please upgrade to the latest version using below and there is no issues on it: https://www.manageengine.com/products/self-service-password/service-pack.html 5100 through 5116 Upgrade to 5.2...
View ArticleRe : Proper way to upgrade ADSelftService
Actually I was able to install new copy and restore data no problem. Thanks!
View ArticleRe : Additional Features in AD Self Service
Hi, 1. Yes, we support two factor authentication for selfservice process.2. The application is not compatible with third party application.3. Please follow the steps provided below to customize...
View ArticleClik here to view.
Re : Adding a feature to the mobile device App?
Hi, The requested feature is not supported on the mobile applications. However, you can make use of the mobile web browsers to access the employee search and organization chart (which will open in the...
View ArticleRe : Additional Features in AD Self Service
Thank you for the quick response. How do I set the two factor authentication for the enrollment process? The goal here is to identify the user before having them enroll for the first time? One...
View Article