Hello,
thank you. The SSL Certificate is now working 
Alexander
↧
Re : SSL Certificate and SMS
↧
Password Expiry Notification is not working
Hello,
i have a problem with the Password Expiry Notification Service in ADSelfService.
I have created a notifications job and the administrator receive a e-mail with a report, but the user does not receive an e- mail.
In the report is the value of the column "Password
Expiry Date" 0. (please see the
attachment)
Do you know why? Can you help me?
We have two 2 Domain Controller with Windows Server 2012 and the Domain functional level / Forest functional level is Windows Server 2008 R2
Thank you
Alexander
↧
↧
Re : API Available
Hi,
Currently ADSelfService Plus API is
not available and you can only access the application from the web interface.
Regards
ADSelfService Plus Team
Toll Free: +1-888-720-9500
Direct: +1-408-916-9890
Email: support@adselfserviceplus.com
Self Service Password Management Solution
↧
Re : Password Expiry Notification is not working
Hi,
We need to analyze your issue. So
please send an email to our support team at
support@adselfserviceplus.com along with your contact details and
we will call and help you.
Regards
ADSelfService Plus Team
Toll Free: +1-888-720-9500
Direct: +1-408-916-9890
Email: support@adselfserviceplus.com
Self Service Password Management Solution
↧
Re : Helpdesk tab?
Hi,
Please remove the ADSelfService Plus
from ServiceDesk Plus to hide the HelpDesk tab.
-
Navigate to Configure Other ME Products page by selecting Admin tab --> and Configure Other ME products option from General block
-
Disable ADSelfService Plus option
Regards
ADSelfService Plus Team
Toll Free: +1-888-720-9500
Direct: +1-408-916-9890
Email: support@adselfserviceplus.com
Self Service Password Management Solution
↧
↧
ADSelfService Plus 5.2 Build 5205
Hi!
We are glad to announce the release of the latest build of ADSelfService Plus – 5205. The latest update brings an exciting new feature.
Enhancements
- Now easily integrate custom SMS gateway providers using the product GUI.
- Notification emails to alert you when licensed user count reaches its maximum limit.
- Notification emails to alert you about license and AMS expiry.
Issues Fixed
- Issue in change password when it is done by a service account user with only change password permission.
- Reset Password issue which displays the error ‘Problem in Change Password’ when enforce password history settings is enabled.
- Issue in accessing password reset wizard from the login screen when multibyte characters are used in the GINA/CP button.
- Issue in AD LDS and OpenLDAP configurations for customers migrating from old builds.
- Password Sync Agent installation issue in non-English OS has been fixed.
- Password Sync Agent issue which failed to sync passwords of users whose username contains more than 16 characters.
- Issue in password sync agent audit log which stored the application IP address instead of the domain controller IP address has been fixed.
- Issue which doesn’t prompt users to enter their alternate email address for receiving verification code.
- Issue in configuring ‘Connection Security (SSL/TLS)’ under Mail Settings
- Issue in saving mail server settings when the from address or admin mail address contains a top level domain name with more than 4 characters.
- Issue in taking manual backup using backupdb.bat.
- Issue which prevented any of the multi-factor authentication option from being set as mandatory.
- Issue in setting a default tab under ‘Tab Customization’.
- Issue in accessing cross domain organization charts when logged in as a domain user.
- Disabled the "Interactive Services Detection" message pop-up which appears when ADSelfService Plus is configured to run as a service.
- http://server:port/showLogin.cc?domainName=%domainName% - Now you can use Domain Flat Name or Domain DNS Name for the %domainName% macro.
- Fixed slowness issues in product and report generation.
IMPORTANT NOTE:
Existing Customers can upgrade to the latest build by downloading the ADSelfService Plus Service Pack 5.2 SP 0.5 from the link below:
http://www.manageengine.com/products/self-service-password/service-pack.html
New customers should download the complete new build.
http://www.manageengine.com/products/self-service-password/download.html
We have tried our best to incorporate your suggestions into the product and hope it is up to your liking. We eagerly look forward to your comments and feedback.
Regards,
ADSelfService Plus Team
Toll
Free: +1-888-720-9500
Direct: +1-408-916-9890
Self Service Password Management Solution
↧
Disallow adding alternate emails
Hello,
Is it possible to disallow the domain users from adding alternate emails when enrolling? Example: I want all domain users to have one email only which is the company email linked to the ActiveDirectory user through the mail attribute...
Regards,
Is it possible to disallow the domain users from adding alternate emails when enrolling? Example: I want all domain users to have one email only which is the company email linked to the ActiveDirectory user through the mail attribute...
Regards,
↧
Re : Password Expiry Notification is not working
Hello,
thank you for your replay.
I have the solution for this problem :-)
I have added three user (AD-Group) in the ADSelfService Portal.
One of three User has the service account no "write" permissions, but the other 2 User "full control".
When i delete the first user from the ad group, then the Password Expiry Notification is working :-)
Result:
It's was a permission problem ;-)
Alexander
↧
Re : API Available
That is all I needed to know. Thank you for the response
↧
↧
Re : ADSelfService Plus 5.2 Build 5205
Is anyone having issues installing this update?
Right now I'm on build 5202. I'm following the
instructions, and as I've always done for installing updates in
the past, but it keeps erroring out.
The installation seems to go great, and when it gets to 98% it
starts the Post invocation process, and then encounters an
error and begins uninstalling the update.
I am running the Update Manager as an administrator.
↧
Re : ADSelfService Plus 5.2 Build 5205
Hi,
We need to analyze your issue. So
please send an email to our support team at support@adselfserviceplus.com along
with your contact details and we will call and help you.
Regards
ADSelfService Plus Team
Toll Free: +1-888-720-9500
Direct: +1-408-916-9890
Email: support@adselfserviceplus.com
Self Service Password Management Solution
↧
Re : Enrollment Reminder in 5202
Hi,
Enrollment reminder does work with
build number 5202. Please send an email to our support team at support@adselfserviceplus.com along
with your contact details and we will call and help you.
Regards
ADSelfService Plus Team
Toll Free: +1-888-720-9500
Direct: +1-408-916-9890
Email: support@adselfserviceplus.com
Self Service Password Management Solution
↧
Re : Disallow adding alternate emails
Hello Yousef, maybe this will help:
I chatted with support today and I was able to disable the
enrollment tab completely. This works for me, I don't know if it
will fit your use case:
Configuration, Multi-factor Authentication, Verification Code,
Advanced (right side)
Tick the box that says "Hide "Enrollment" tab from
end-users page once they enrolled."
Save
↧
↧
Re : Disallow adding alternate emails
Bump.. Any updates?
↧
Re : Disallow adding alternate emails
I think I asked exactly for the same to support a year ago and it was
not possible to restrict this.
maybe it has changed now ? don't think
↧
Re : How to use certificate generate by my internal CA
This method no longer works. When trying to "Import" I get the below:
C:\ManageEngine\ADSelfService Plus\jre\bin>keytool -import
-trustcacerts -alias tomcat -file certnew.p7b -keystore PassManKeyStr.keystore
keytool error: java.lang.RuntimeException: Usage error,
ûimportcert is not a legal command
The below does not work either:
C:\ManageEngine\ADSelfService Plus\jre\bin>keytool -importcert
-trustcacerts -alias tomcat -file certnew.p7b -keystore PassManKeyStr.keystore
keytool error: java.lang.RuntimeException: Usage error,
ûimportcert is not a legal command
Please provide an updated solution.
| Product version: | 5.1 |
| Build no: | 5107 |
↧
Re : Loading... Please Wait
Hi,
I am experiencing the exact same problem. Can you please share what the resolution was?
Thanks!
↧
↧
Is it possible to set defaults for Policy Configuration?
Is there a way to set or change the default settings for Policy
Configuration so that when we create additional policies we don't
have to change the security questions and the other settings that we
have made into company policy?
↧
Re : Disallow adding alternate emails
Hi,
The requested feature is not supported
in our application and I will keep you posted once the feature is
implemented in our application.
Regards
ADSelfService Plus Team
Toll Free: +1-888-720-9500
Direct: +1-408-916-9890
Email: support@adselfserviceplus.com
Self Service Password Management Solution
↧
Re : How to use certificate generate by my internal CA
Hi,
Please send an email to our support
team at support@adselfserviceplus.com along
with your contact details and we will call and help you.
Regards
ADSelfService Plus Team
Toll Free: +1-888-720-9500
Direct: +1-408-916-9890
Email: support@adselfserviceplus.com
Self Service Password Management Solution
↧