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Re : FREAK Vulnerability

March 24, 2015, 3:44 pm
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Thanks for posting about this.  I made the same change which fixed the FREAK vulnerability.  However, my instance also graded "F" due to the following: 
This server supports insecure Diffie-Hellman (DH) key exchange parameters.

Any suggestions for resolving?  
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Re : Stop Admin e-mails when no report is generated

March 25, 2015, 3:21 am
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Great, Thank you for the response.
Look forward to that release. 
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Re : ADSelfService Plus 5.2 Build 5207

March 25, 2015, 8:24 am
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Thanks!  What is the timeline for a SP for existing customers?
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Re : ADSelfService Plus 5.2 Build 5207

March 25, 2015, 9:47 am
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Hi,

The Service Pack will be available in the mid of April 2015 and I will keep you posted once done.

Regards

ADSelfService Plus Team   
Toll Free: +1-888-720-9500   
Direct: +1-408-916-9890   
Email:    support@adselfserviceplus.com   
Self Service Password Management Solution

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Re : Reset or change passwords

March 25, 2015, 10:21 am
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Changing their password requires knowing the existing password - if someone knows that who shouldn't, then security has already been breached.
 
I'm not familiar with your needs, but you might want to consider that using ADSSP to change a password on the very computer you are logged into will cause you to have to lock and unlock the workstation with the new password (once your PDC has been updated). Using the built in Windows control+alt+delete > change password wouldn't have that same requirement, but achieves the same goal. Again, I'm not familiar with your indented use; that might not be your use case.
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Re : Reset or change passwords

March 25, 2015, 12:08 pm
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Hi,

The change password method requires old password before changing it to new password. Further, you can also secure by enable the notification in the application, so that users will receive an email upon the change password.

Regards

ADSelfService Plus Team   
Toll Free: +1-888-720-9500   
Direct: +1-408-916-9890   
Email:    support@adselfserviceplus.com   
Self Service Password Management Solution

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Re : notification delivery status to manager/admin

March 25, 2015, 12:11 pm
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Hi,

Yes, you can do it. Please configure the schedule time and check it.

Regards,

ADSelfService Plus Team   
Toll Free: +1-888-720-9500   
Direct: +1-408-916-9890   
Email:    support@adselfserviceplus.com   
Self Service Password Management Solution

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Re : notification delivery status to manager/admin

March 25, 2015, 4:03 pm
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this ... is confusing.
I did set the schedule as I mentioned.
But the notification to manager/admin was sent every day, regardless of the schedule settings.

And you seem like contradicting yourself on your first post:
https://forums.manageengine.com/topic/notification-delivery-status-to-manager-admin#49000007350029

So can we set the notification to manager/admin according to the user's settings?
or this is done independently so no matter how we set the schedule, it always send it everyday?
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Re : notification delivery status to manager/admin

March 26, 2015, 10:23 am
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Hi,

The application will not send the summary notification the admin/manager if there is no password expiry notification sent to the end users. Randomly all the domain users will fall under the same scheduler with frequency of 14 days, 3 days and 1 day and if there are no password expiry notification sent to the end users, then there will not be any  summary notification to the admin/manager. Please call you support team to know more on the application. 

Toll Free: +1-888-720-9500      
Direct: +1-408-916-9890    

Regards,

ADSelfService Plus Team   
Toll Free: +1-888-720-9500   
Direct: +1-408-916-9890   
Email:    support@adselfserviceplus.com   
Self Service Password Management Solution

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Re : notification delivery status to manager/admin

March 26, 2015, 4:37 pm
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I think there's a bit of confusion here.

This is what's happening to us:
we set the password/account expiry notification to users with the following settings:
  • notification frequency: on specific days
  • notify users when it's 14, 3, and 1 days due to expire
  • schedule time was set to 9am
  • on Advanced button:
    • [v] exclude disabled users
    • [v] send to manager
    • [v] mail admin

With those settings, we expect the manager/admin to receive the notification report on the days specified. And as you mentioned on the previous post:
"... if there are no password expiry notification sent to the end users, then there will not be any  summary notification to the admin/manager."

But the manager/admin receive the notification everyday at 9am instead of the scheduled time.

so which is it?

https://forums.manageengine.com/topic/notification-delivery-status-to-manager-admin#49000007350029

or

https://forums.manageengine.com/topic/notification-delivery-status-to-manager-admin#49000007352367

?


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ADselfService Plus Single Sign On Error Cannot Create Computer Account

March 27, 2015, 12:28 am
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We have implemented ADSelfservice on our Domain environment and everything works fine except Single Sign On.Its giving the error Cannot create computer account ..once you enable single sign on and give virtual computer name and trying to add Computer account  to AD. We have the domain admin privilege so we don't see any issue with privilege.

Kindly help us to resolve the issue

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Re : notification delivery status to manager/admin

March 27, 2015, 9:58 am
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Hi,

Sorry for the confusion, please send an email to our support team support@adselfserviceplus.com along with your contact details, so that we can discuss on it  or you can call support on the below number,

Toll Free: +1-888-720-9500       
Direct: +1-408-916-9890    

Regards,

ADSelfService Plus Team   
Toll Free: +1-888-720-9500   
Direct: +1-408-916-9890   
Email:    support@adselfserviceplus.com   
Self Service Password Management Solution

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Re : ADselfService Plus Single Sign On Error Cannot Create Computer Account

March 27, 2015, 10:00 am
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Hi,

Please send an email to our support team at support@adselfserviceplus.com along with your contact details, so that we can call and help you.

Regards

ADSelfService Plus Team   
Toll Free: +1-888-720-9500   
Direct: +1-408-916-9890   
Email:    support@adselfserviceplus.com   
Self Service Password Management Solution

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Re : ADSelfService Plus 5.2 Build 5207

March 28, 2015, 10:21 am
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I am in the process of moving our ADSelfService server to a new machine. The current install is at 5.2 build 5206 (latest available). I need to install the full package on the new server but the only version available for download is 5.2 build 5207. Because of this I am unable to move my server. If you don't have the new build ready for existing customers then you should, at least, have the 5206 full package available for download for us. I need to move this server now - what are my options?

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Re : bug report

March 30, 2015, 9:48 am
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Hi,

Please send an email to our support team at support@adselfserviceplus.com along with your contact details, so that we can help you ,

Toll Free: +1-888-720-9500       
Direct: +1-408-916-9890    

Regards,

ADSelfService Plus Team   
Toll Free: +1-888-720-9500   
Direct: +1-408-916-9890   
Email:    support@adselfserviceplus.com   
Self Service Password Management Solution

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Re : ADSelfService Plus 5.2 Build 5207

March 30, 2015, 11:19 am
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Re : FREAK Vulnerability

March 31, 2015, 7:07 am
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Thanks for posting. This resolved the FREAK vuln for me as well.

Eric - I resolved the Diffie-Hellman exchange issue by removing this cipher suite from the list: TLS_DHE_RSA_WITH_AES_128_CBC_SHA

I also removed the RC4 ciphers as those are weak. My final config line ended up like this:

ciphers="SSL_RSA_WITH_3DES_EDE_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA"

Now we just need TLSv1.2 support
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Can't unenroll users in 5202

March 31, 2015, 9:23 am
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I'm running 5202 and cannot unenroll any users.
 
  1. I go to the Enrolled Users report, and find the account I want to remove.
  2. Click the X button
  3. Get message:

"Are you sure want to Disenroll this user?
Note: The technician status (if applicable) will be deleted."

  1. Click Yes.
  2. The page refreshes, but the user is still there.
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Re : Can't unenroll users in 5202

March 31, 2015, 12:41 pm
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Hi,

Please send an email to our support team at support@adselfserviceplus.com along with your contact details, so that we can call and help you.

Regards

ADSelfService Plus Team   
Toll Free: +1-888-720-9500   
Direct: +1-408-916-9890   
Email:    support@adselfserviceplus.com   
Self Service Password Management Solution

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Re : FREAK Vulnerability

April 6, 2015, 7:56 am
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I am trying to add the ciphers code to my server.xml file and every time the ManageEngine service is restarted, it appears that the server.xml file is recreated and the code that I added is gone. 

Where can I add this code so that it stays in my server.xml file?


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