Re : Blank page after self service password change

In case if you use any proxy server in front of ADSelfService Plus server then you need to add the details of the proxy server or load balancer to ADSelfService Plus's server.xml file as follows,

Entries to be added,

scheme="https" proxyName="load_balancer_URL" proxyPort="443"

Location of Server.xml file "<installation_directory>\ManageEngine\ADSelfService Plus\conf"

If you run ADSelfService Plus on HTTP then add these details to the non-SSL connector which starts with

<!-- Define a non-SSL Coyote HTTP/1.1 Connector on port 8888 --> <Connector URIEncoding="UTF-8"

If you run ADSelfService Plus on HTTPS then add it to the SSL connector tag which starts with

<Connector SSLEnabled="true"