Re : populate drop- down lists from AD
Hi Michael,You could add drop down list menu to any of the attributes for the following criteria in AD through Self-Update layout.User ProfileContactAddressOrganizationWould you please let us know...
View ArticleRe : ADSS will not start. Event log says it has no exception data. Help!
Hi Spencer,1. Open administrator command prompt and redirect it to <Installation folder>\Bin(For Ex : C:\ManageEngine\ADSelfService Plus\Bin)2. Execute stopDB.bat and stopADSSP.bat commands.3....
View ArticleHide "Enrollment" tab
Hello,How I can hide "Enrollment" tab from password change page?Regards,Anton
View ArticleBlank page after self service password change
When our users use the self service portal to change passwords, instead of confirmation or failed page after attempting reset they get a blank page. Any idea what would be causing this? It will take...
View ArticleSupport for Exchange 2016
When will this product support the Exchange 2016 version of OWA?
View ArticleRe : Hide "Enrollment" tab
Hi Anton,* Login as 'admin' to ADSelfService Plus.* Navigate to 'Configuration' tab --> Self-Service --> Multi-factor Authentication --> 'Advanced' button on the right side.* 'Enrollment' tab...
View ArticleRe : Blank page after self service password change
Hi Matt,If you running the build 5327, please follow the steps below to fix this issue else contact our support team (support@adselfserviceplus.com) for further analysis,* Login as 'admin' to...
View ArticleRe : Getting notification about update in progress, but not updating
Hi,The auto update email of ADSelfService Plus is only for the free password expiry notifier. If you still receiving the emails non-stop then please contact our support...
View ArticleRe : Getting notification about update in progress, but not updating
I was receiving it until i have updated manually. As there was no new version after that, i'm not receiving such email now.
View ArticleRe : Blank page after self service password change
Thank you! It's no longer a blank page. Unfortunately there's a new error. 502 - Web server received an invalid response while acting as a gateway or proxy server. There is a problem with the page...
View ArticleSSL Go Daddy Certificate
Hi I have a Go Daddy certificate, run it though Keytool OK, moved the selfservice.keystore to the conf folder restarted the service and even rebooted the server - but still i get a certificate error...
View ArticleRe : SSL Go Daddy Certificate
Hi Simon,Please once again verify the chagnes that you have done to the server.xml file to enter the keystore name and password. The changes have to be done on the SSL connector tag which will be at...
View ArticleRe : Change language select menu position
Hi Anton,The requested feature is not supported at present by ADSelfService Plus. However, I would request you to contact our support team (support@adselfserviceplus.com) with the screenshot where...
View ArticleRe : Blank page after self service password change
Hi Matt,In case if you use any proxy server in front of ADSelfService Plus server then you need to add the details of the proxy server or load balancer to ADSelfService Plus's server.xml file as...
View ArticleRe : ADSelfService Plus Console shortcut doesn't work after 5327 update
Hi,Please download and extract the patch file 'AdventnetADSMStartUp.jar' from the below link http://bonitas.zohocorp.com/customer_uploads/2017_4_13_1_11_31_AdventnetADSMStartUp.zip- Stop ManageEngine...
View ArticleDid you know - How to install ADSelfService Plus as a Windows service?
ManageEngine ADSelfService Plus can be run both as an application and as a Windows service. When installed as a Windows NT service, the tool will be up and running in the background even when the user...
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AD SelfService Plus Email Verification
I'm setting up AD SelfService Plus in my environment, and I'd like to know how long the email verification links are valid when using email for Multifactor Authentication.Thank you
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